eExpress Store Walk

Visit details

Store evaluating today Address or cross streets Date Time you arrived at location Evaluator Walked with Manager on duty Associates on shift Visit type Time of day the shop was completed Weather / traffic Customers in store

5 Exceeds standard4 Meets3 Acceptable2 Needs work1 UnacceptableN/A Not rated

eExpress form questions keep their Yes/No answers. For scoring, a good answer counts as 5 and a bad one as 1, so "Yes, there were empty shelves" counts as 1.

Mystery shop from the customer's side Critical a 1 or 2 flags the visit

Wrap-up

Overall experience

1. Likelihood to return (1-10) 2. Key driver of your response

Additional Comments

Store walk wrap-up

Follow-up visit by

Top wins (what this store does well, to share with other stores) Biggest opportunities Competitor notes (nearby stores, their prices, promos, displays) Talked with the manager about

Action items

Lines you mark "Needs fix" are added here when you save. Add anything else, with an owner and a due date.

Other photos

Anything that doesn't fit a line above. Saved with this evaluation.

Past forms

Every saved store walk and mystery shop, newest first. Open one to view it or make changes.

Search by store or evaluator From To

Date	Store	Type	Evaluator	Score
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Store ratings

Latest score per store, out of 100. A = 90+, B = 80–89, C = 70–79, D = under 70. The arrow compares with that store's previous visit.

Store	Latest	Grade	Change	Return (1-10)	Visits	Last visit	Open fixes
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Store Walk + Mystery Shop